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Hair accessories

FAQ

1. What payment methods do you accept ?

We accept payments via credit/debit cards (Visa,Master Card, American Express),PayPal,and other secure online payment methods.

2. How can i track my order ?

Once your order has been shipped, you will recive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

3. What is your return policy ?

We hope a hassle free return policy, If you are not satisfed with your purchase, you can return it within 5 days for a full refund or exchange. Please refer to our Return & Exchange page for more details.

4. Are the products on your website authantic ?

Yes. We guarantee that all the products on our website are 100% authantic. We source our products directly from authorised distributors and manufacturers.

5. What if my item is damaged during shipping ?

In the rare event that your item arrives damaged, please contact our customer support team immedately. We will arrange for a replacement or refund as soon as possable.